You might want to delete one of your posts since duplicates. Also, can you post your signal levels?
Sorry. This first post was flagged as spam so I posted a second time with the same results. I'll delete the second one and post power levels.
| Startup Procedure | ||
|---|---|---|
| Procedure | Status | Comment |
| Acquire Downstream Channel | 951000000 Hz | Locked |
| Connectivity State | OK | Operational |
| Boot State | OK | Operational |
| Configuration File | OK | |
| Security | Enabled | BPI+ |
| DOCSIS Network Access Enabled | Allowed | |
| Downstream Bonded Channels | |||||||
|---|---|---|---|---|---|---|---|
| Channel ID | Lock Status | Modulation | Frequency | Power | SNR/MER | Corrected | Uncorrectables |
| 29 | Locked | QAM256 | 951000000 Hz | -3.4 dBmV | 37.3 dB | 9 | 28 |
| 5 | Locked | QAM256 | 807000000 Hz | 0.3 dBmV | 40.3 dB | 0 | 0 |
| 13 | Locked | QAM256 | 855000000 Hz | 0.3 dBmV | 40.1 dB | 0 | 0 |
| 19 | Locked | QAM256 | 891000000 Hz | -1.4 dBmV | 39.3 dB | 0 | 0 |
| 20 | Locked | QAM256 | 897000000 Hz | -1.8 dBmV | 38.9 dB | 0 | 0 |
| 21 | Locked | QAM256 | 903000000 Hz | -1.6 dBmV | 39.2 dB | 0 | 0 |
| 22 | Locked | QAM256 | 909000000 Hz | -1.6 dBmV | 39.1 dB | 0 | 0 |
| 23 | Locked | QAM256 | 915000000 Hz | -2.1 dBmV | 38.6 dB | 0 | 0 |
| 24 | Locked | QAM256 | 921000000 Hz | -2.4 dBmV | 38.1 dB | 0 | 0 |
| 25 | Locked | QAM256 | 927000000 Hz | -2.2 dBmV | 38.2 dB | 0 | 0 |
| 26 | Locked | QAM256 | 933000000 Hz | -2.3 dBmV | 38.1 dB | 0 | 0 |
| 27 | Locked | QAM256 | 939000000 Hz | -2.4 dBmV | 38.1 dB | 0 | 0 |
| 28 | Locked | QAM256 | 945000000 Hz | -2.5 dBmV | 38.0 dB | 0 | 0 |
| 30 | Locked | QAM256 | 957000000 Hz | -3.9 dBmV | 36.9 dB | 0 | 0 |
| 31 | Locked | QAM256 | 963000000 Hz | -3.6 dBmV | 37.0 dB | 0 | 0 |
| 32 | Locked | QAM256 | 969000000 Hz | -3.6 dBmV | 36.8 dB | 0 | 0 |
| 33 | Locked | QAM256 | 357000000 Hz | 3.6 dBmV | 42.4 dB | 22 | 0 |
| 34 | Locked | QAM256 | 363000000 Hz | 3.7 dBmV | 42.5 dB | 19 | 0 |
| 35 | Locked | QAM256 | 369000000 Hz | 3.6 dBmV | 42.6 dB | 21 | 0 |
| 36 | Locked | QAM256 | 375000000 Hz | 3.1 dBmV | 42.2 dB | 7 | 0 |
| 37 | Locked | QAM256 | 381000000 Hz | 3.1 dBmV | 42.1 dB | 15 | 0 |
| 38 | Locked | QAM256 | 387000000 Hz | 3.1 dBmV | 42.1 dB | 27 | 0 |
| 39 | Locked | QAM256 | 393000000 Hz | 3.2 dBmV | 42.0 dB | 37 | 0 |
| 40 | Locked | QAM256 | 399000000 Hz | 3.5 dBmV | 42.2 dB | 39 | 0 |
| 41 | Locked | QAM256 | 405000000 Hz | 3.7 dBmV | 42.3 dB | 45 | 0 |
| 42 | Locked | QAM256 | 411000000 Hz | 3.9 dBmV | 42.4 dB | 38 | 0 |
| 43 | Locked | QAM256 | 417000000 Hz | 4.0 dBmV | 42.3 dB | 11 | 0 |
| 44 | Locked | QAM256 | 423000000 Hz | 4.2 dBmV | 42.5 dB | 33 | 0 |
| 45 | Locked | QAM256 | 429000000 Hz | 4.5 dBmV | 42.7 dB | 5 | 0 |
| 46 | Locked | QAM256 | 435000000 Hz | 4.5 dBmV | 42.7 dB | 6 | 0 |
| 47 | Locked | QAM256 | 441000000 Hz | 4.5 dBmV | 42.7 dB | 8 | 0 |
| 48 | Locked | QAM256 | 447000000 Hz | 4.3 dBmV | 42.8 dB | 6 | 0 |
| 159 | Locked | Other | 300000000 Hz | 2.8 dBmV | 40.8 dB | 3227116163 | 584 |
| Upstream Bonded Channels | ||||||
|---|---|---|---|---|---|---|
| Channel | Channel ID | Lock Status | US Channel Type | Frequency | Width | Power |
| 1 | 1 | Locked | SC-QAM Upstream | 17400000 Hz | 6400000 Hz | 42.0 dBmV |
| 2 | 2 | Locked | SC-QAM Upstream | 23900000 Hz | 6400000 Hz | 42.0 dBmV |
| 3 | 3 | Locked | SC-QAM Upstream | 30300000 Hz | 6400000 Hz | 43.0 dBmV |
| 4 | 4 | Locked | SC-QAM Upstream | 36700000 Hz | 6400000 Hz | 42.0 dBmV |
| 5 | 5 | Locked | SC-QAM Upstream | 60000000 Hz | 6400000 Hz | 43.0 dBmV |
| 6 | 6 | Locked | SC-QAM Upstream | 67000000 Hz | 6400000 Hz | 44.0 dBmV |
| 7 | 7 | Locked | SC-QAM Upstream | 74000000 Hz | 6400000 Hz | 44.0 dBmV |
| 8 | 8 | Locked | SC-QAM Upstream | 81000000 Hz | 6400000 Hz | 45.0 dBmV |
In my other thread... which I can't figure out how to delete... you mentioned...
"The T3 timeouts are more of a concern. Are you signal levels OK? Specially the upstream. Also, I see a reset signal being sent. Was that you troubleshooting with Cox?"
I think the levels are good? But when I was troubleshooting the slow speed issue with Cox, I mentioned the Excessive Power events in the event logs to the Cox rep who told me that indicated a problem with my modem and that I needed a new modem. But after getting a new modem I was still have the same problems. That's when I started looking into my speed with a laptop connected directly to the modem and was able to get full speed and lead me to identifying the ethernet cable as the suspected source of my slow speed.
My speeds have been solid for most of the day now but I'm still wondering based on the logs if I still have any underlying issue to be resolved?
The reset was from changing modems on my account... I had Cox add my old modem back to the account since the new one isn't needed.
In my other thread... which I can't figure out how to delete
Thanks. So for some reason the delete option did not exist before. It does now so I have deleted the duplicate post.
