Forum Discussion

Campmaster's avatar
Campmaster
New Contributor III
2 years ago

Modem and Router or Modem/Router?

Cox tech came out sez Netgear C7000V2 I have  is not putting out signal, tests show 400% improvement when plug in ethernet cable. So, decision time: 1200 sq ft home, a box Replace Combo Modem/Rou...
  • Campmaster's avatar
    Campmaster
    2 years ago

    I put a clock 120v switch on the router power line. It turns off once a day at 2 am for 5 minutes and then back on. I started this 3 days ago and I have had no problems with my "Combo Router" so far. Download speeds from 15-30, Upload 10-15. All day. Amazing. It seems that restarting the router daily solves the issue (for now). No new Modem. No new Router, combined or separate needed. No spending over 3-400$ as suggested by experts. I called Cox and I got them to take the $75 service call off my bill. Very pleasant and quick customer service on the phone. Pretty amazing (much better than all of my past experiences). So,  the "old" Netgear C7000V2 that has been in service 3 + years  is still working just fine in concert with the Harbor Freight timer. If it acts up I'll have the timer turn off and on more frequently. I do appreciate the time that some of the forum experts took in trying to help me solve the issue. Maybe I provided something so disgustingly low tech simple that can be used by others......

kcb2627's avatar
kcb2627
New Contributor

Modem/router combos are trash. Separate modem, separate router always.

Darkatt's avatar
Darkatt
Honored Contributor
2 years ago

not entirely true. I have been using a combo unit for a LONG time with no problems at all. 

  • Campmaster's avatar
    Campmaster
    New Contributor III
    2 years ago

    I put a clock 120v switch on the router power line. It turns off once a day at 2 am for 5 minutes and then back on. I started this 3 days ago and I have had no problems with my "Combo Router" so far. Download speeds from 15-30, Upload 10-15. All day. Amazing. It seems that restarting the router daily solves the issue (for now). No new Modem. No new Router, combined or separate needed. No spending over 3-400$ as suggested by experts. I called Cox and I got them to take the $75 service call off my bill. Very pleasant and quick customer service on the phone. Pretty amazing (much better than all of my past experiences). So,  the "old" Netgear C7000V2 that has been in service 3 + years  is still working just fine in concert with the Harbor Freight timer. If it acts up I'll have the timer turn off and on more frequently. I do appreciate the time that some of the forum experts took in trying to help me solve the issue. Maybe I provided something so disgustingly low tech simple that can be used by others......

    • Darkatt's avatar
      Darkatt
      Honored Contributor
      2 years ago

      The more I think about it.... Have you tested that outlet and ensured ground and neutral aren't reversed? If the outlet is out of phase, it can cause electronics to go funky. Connect a UPS or a Power Strip that tests ground, and see if you get an alarm. 

      • Lovemylab's avatar
        Lovemylab
        Contributor III
        2 years ago

        Or use one of the 3 light testers.

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      Sometimes low tech solutions work best with high tech problems. However it still a work around. If you get tired of it or if that solution no longer works, feel free to post here and we will try to help more.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    2 years ago

    So just the new Cox gateways are trash?