Metronet Norfolk
Hello Cox. After years of poorly timed outages and it times, simply unreliable internet, we have a competitor in Norfolk, VA. I was offered 500mb or 1gig service on new, being installed in front if ...
Forum Discussion
Hi John, thanks for reaching out to us through the Forums. I value your business and I don't want to lose you to another provider. I'm sorry your experience with us has been one of outages and unreliable service. My family and I depend on our internet for work and school, so I understand and appreciate the need for a reliable internet connection. That's what I want to provide to all our customers! Since our Community Forums are intended for customers to discuss technical topics and I'll need personal information to locate your account, I'd like to address your questions one-on-one. Please email my team at Cox.Help@cox.com so we can further assist you.
