I can appreciate your concern. When your neighborhood is impacted by an outage, an alert is displayed when you log into the Cox App or sign into cox.com on a cellular device. Click on the alert and enter your phone number to sign up for outage-specific updates via text message. Learn more at https://www.cox.com/residential/learn/cox-app.html.
Mr. moderator, did you read my last post. I have signed up for text notifications at least four times over the last three days and I have yet to receive any notifications about the cause of this now almost 3 day outage of Internet and cable TV. All I want at this point is an explanation. Quit telling me to send an email or sign up for text notifications.
