manage email accounts
After logging in to myconnection.cox with my primary cox username, I am unable to manage all email boxes and or create new email addresses.
Historically, the option was available from the internet ...
Forum Discussion
Hi Chousel, are you able to go to www.cox.com/.../my-profile.cox and log in with your Primary User ID and password successfully? Or is that when you get the "an unexpected error has occurred" message? -Becky, Cox Support Forums Moderator
I can log into my email and my account just fine. That is how I pay my bill each month. When I try to go to "my profile" so I can manage my email addresses I get the error message.
- Hi Chousel, we need to get account-specific information in order to continue troubleshooting this issue. Please email cox.help@cox.com with your full name, address, and a link to this page. We'll get this resolved for you! -Becky, Cox Support Forums Moderator
