Forum Discussion

wrmiles's avatar
wrmiles
New Contributor
5 years ago

Malwarebytes blocking Cox website

I have been getting repeated warnings of Malwarebytes blocking an outbound connection to cox.rs.oxcs.net fpr phishing I have not attempted to go to this website. I am on Windows 10, browser is MS...
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

Is MSN Explorer different from Microsoft Edge?  MSN products have always been very intrusive.  If you configured the Win10 email notification app with Cox, I'd presume the app is sharing data with MSN Explorer to harvest data.

I'd either use a different browser...not use the Win10 app (I use Esumsoft's POPPeeper)...or edit your host file for cox.rs.oxcs.net.

  • polarman's avatar
    polarman
    New Contributor
    5 years ago

    I had a chat with a Cox rep. and he said the email server is under maintenance ......I never saw an alert to this fact. I have tried multiple  browsers with the same error message. This is getting old real fast!

    • Bruce's avatar
      Bruce
      Honored Contributor III
      5 years ago

      Any properly scheduled and executed maintenance would have gone completely unnoticed to us.  If a rep says maintenance...during peak hours across all time-zones...it means something else.  They're probably troubleshooting a problem.

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        5 years ago
        Bruce is correct it isn't maintenance being done and I apologize for the misinformation… Cox email customers are experiencing multiple known issues affecting email access. Some Cox email

        customers are experiencing intermittent connection issues with third-party clients such as Outlook and mobile phone apps. We have a team working towards a resolution with no ETR.

        We apologize and thanks for your patience.


        Jonathan J
        Cox Moderator