Major Packet Loss through Level 3 Backbone
I am experiencing major packet loss for any traffic that is routed through "Phoenix1.Level3.net" as shown in the below screenshot. There are a handful of sites that basically won't load or are simply...
Forum Discussion
Hi Sept90,
Sounds like we need to investigate this issue. Please email us at cox.help@cox.com with your full name and address.
Ben S.
Cox Support Forums Moderator
Sounds like we need to investigate this issue. Please email us at cox.help@cox.com with your full name and address.
Ben S.
Cox Support Forums Moderator
Ben, I did email support about this with detailed information. I also provided further evidence that the issue is on Cox side. I have not heard back from support, no one has contacted me about resolving the issue.
- Hello,
This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Thank you.
Sharon
Cox Support Forum Moderator
