lies, lies, all lies
i was told by a rep to call in before 4/1/21 to get a new plan because if i didn't my bill would go up. i put the reminder in my phone and called in before 4/1 and was told that my plan was not going...
Forum Discussion
Hello Grey,
I am sorry to hear you are experiencing issues with your bill. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Thank you.
Sharon
Cox Support Forum Moderator
I am sorry to hear you are experiencing issues with your bill. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Thank you.
Sharon
Cox Support Forum Moderator
