Forum Discussion
Becky
6 years agoModerator
Hi BrainsickGraves, since your modem is reporting packet loss, an on-site technician is needed to resolve this issue. If you'd like my team to assist you in scheduling a service call, drop us an email at cox.help@cox.com. You can also send us a private message from Facebook or Twitter or call our 24/7 Technical Support team at 866-867-7644. -Becky, Cox Support Forums Moderator
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