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mrchris1073's avatar
mrchris1073
New Contributor
5 months ago

Leaving Cox

I will never buy Cox Internet service again as long as I live.

Bet that!

Charging consumers for APC benefit even though they did not transfer to another provider.

Simply for cancelling and then using a outright lie of saying the APC won't give them the money unless you use a full month when the APC website states clearly that you must use "ANY" amount of service within the benefit period in order to receive it.

Just a dishonest business which should not tout the fact that it is "family" owned.

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  • DustinP's avatar
    DustinP
    Moderator
    5 months ago

    Hello mrchris1073,

    This forum is primarily intended for the discussion of technical issues among peers.  Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum.  Please email us at Cox.Help@cox.com with your account details and we'd be happy to assist you with this. We'll be locking this thread.