Forum Discussion
BrianM
Moderator
Hi xuboji, I was looking into this and am currently seeing packet loss from you and others in the area. I have informed our network operations team and they are sending this to our field team for investigation. I also saw your email about this, but am just going to respond here since this was your initial contact method.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
BrianM
5 years agoModerator
This looks to be resolved now. I am not seeing any further packet loss to your modem.
Brian
Cox Support
- yolesnoobs5 years agoNew Contributor III
I'm running ping tests and still seeing packet loss. May need to run the test for 5+ min to see it.
- Allan5 years agoModeratorHello. We are unable to replicate this packet loss issue from our side and are not seeing any unusual latency from the modem. Please have a device perform an additional ping plotter test and post back with the results. Thanks. -Allan Cox Support Forums Moderator.
- yolesnoobs5 years agoNew Contributor III