Las Vegas: Cox needs to address city-wide issues immediately

Some of us have to work from home Cox. Please fix your overly-congested network and resolve this insane latency issue everybody is dealing with. My neighbors increased internet usage should not throttle my speeds to the point where I cannot either work, or even game in my free time. Worst internet service I've ever had in my life. I feel like I'm being stolen from paying my full bill every month and receiving a fraction of the speed I'm paying for. This is all directly related to increased usage because of the stay-at-home order, and it's glaringly obvious that your network is not capable of handling the services you've sold your customers. 

Once again, I have to work from home, but am unable to do so because of the high-ping, latency, constant drops of service and virtually no upload speed.