Forum Discussion

gregmiller630's avatar
gregmiller630
New Contributor
5 months ago

Junk Mail

I've noticed about 75% of my junk mail comes from cox.net addresses. Can anything be done to control this?

1 Reply

  • CurtB's avatar
    CurtB
    Valued Contributor III

    Cox doesn't make decisions about what's spam and what isn't.  Webmail received from a cox.net account is treated the same as email from any other email provider.  Email routed to the Spam folder was flagged as spam by an email security company before it was received by Webmail.

    The only way to eliminate Webmail that's been flagged as spam is to unsubscribe from a sender within an individual spam email or delete Webmail subscriptions you've chosen to receive, if any.  Subscriptions are spam generators.

    Is anything in Webmail subscriptions?  Settings > All settings > Accounts > Subscriptions