Forum Discussion
Bruce
2 years agoHonored Contributor III
There seems to be a trend of recently upgraded plans not delivering the new bandwidth, even after numerous reboots and resets. A final stab would be for the phone reps to re-provision your Internet service. If the rep lacks the skills or is hesitant, send an email to cox.help@cox.com with your full name, complete address and what has failed to get the new bandwidth.
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