Hi Jrwill228568, like you, I also work from home, and I understand the additional stress on your shoulders when you have to worry about your internet connection as well as your work and family stress. I apologize for the service interruption you're experiencing today! I understand the impact this has on everyone in your household. I value your business and I don't want to lose you to another provider. I'd like to take a closer look at what's happening in your area. So that I can further assist you, please email my team at Cox.Help@cox.com.
