Forum Discussion
TiffanyR
Former Moderator
Hello Markbs,
Pods only work if you have one wifi network name and password. Your network still has both the 2.4 GHz and 5 GHz bands, but now your Gateway will choose the best connection for your devices at any given time. Remember, you may need to reconnect devices to your wifi name and password if they were previously connected to a name designated for a single radio band.
Tiffany R.
Cox Support Forum Moderator
Pods only work if you have one wifi network name and password. Your network still has both the 2.4 GHz and 5 GHz bands, but now your Gateway will choose the best connection for your devices at any given time. Remember, you may need to reconnect devices to your wifi name and password if they were previously connected to a name designated for a single radio band.
Tiffany R.
Cox Support Forum Moderator
Parrotheadaz
2 years agoNew Contributor
For those devices who can only use 2.4, when the gateway automatically switches to 5.0, the device is disconnected. Particularly related to security cameras. Hence, 2 separate bands/networks must be functioning for my cameras to be connected all the time. Therefore, a pod will not work here.
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