Is there a way to remove internet add ons online?

Misslovexo,

The last thing we would want is to lose a loyal customer.  Customer Service is very important to us and I am very sorry to learn of your experience.  If you still need assistance we would be happy to help.  Please share your full name and account details  on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com.
Cox Support Forum Moderator