update after using everyone's advice. First...Thanks for your help, glad people like you are around. It's kind of a shame that the company that we pay leaves it to the customers to work things out.
separating the 2.4 and 5ghz networks on the router doesn't open the option for the channel selection. can not find a way to manage that setting.
If you discover a less congested channel and Panoramic was set to Auto, Panoramic had failed you.
Bruce you are correct!
The CGM4140 should use both, a local user interface at 192.168.0.1 and a extension of that at wifi.cox.com.
I did find that i can turn the panoramic into just a modem and use my own wireless router by going to the admin page (192.168.0.1) and enabling bridge mode. YAY. so instead of a $300 piece of hardware i can get a $100 one and do what is needed. i used a tplink nano that i have to play around and check it out. seems to work ok. results are limited to 2.4 band that the nano gives me, but the functionality is there. Also, i found a scanning tool in the admin app troubleshoot section. i saved a copy of the scan. wont post it because its so long, but you should see how crowded these cox channels are, and there is a channel right next to it with one ATT customer on it.
Thanks again. I'll update if/when i get a different router.
