Forum Discussion

what_ever's avatar
what_ever
New Contributor
8 years ago

Is Cox SMTP server required?

Does Cox require you to use their SMTP servers for all outgoing mail? Or can outside SMTP servers be used such as that from a hosting account?

Thank ou.

  • what ever

    Have you attempted to do that? If so, did you have any trouble or get any sort of an error message?

    StephanieS
    Cox Support Forums Moderator
  • what_ever's avatar
    what_ever
    New Contributor

    I don't want to waste more time on this issue until I know if it's even allowed. Some ISPs allow it while others do not. Thank you.

  • what ever,

    When configured in the email client of your choosing, all Cox email accounts are required to send using secure server settings via the Cox SMTP server. If you are using email from another domain you can configure the account to use that domain's server settings.

    I hope this answers your question. Please let us know if you require additional assistance.