Forum Discussion

elruubs111's avatar
elruubs111
New Contributor
2 months ago

Internet?

What is going on lately with the internet connection ? Daily I get interrupted for long periods of time. I work from home and this is costing me at this point… any other internet providers that anyone can recommended ? 

  • Hi,

    I apologize for the trouble you have been having with our service. Please reach out to us privately so we can look into this with you. Our email address is cox.help@cox.com please include your full street address and a link to this forum post.

    Greg

     

  • I have this problem all the time and I'm getting real sick of it to a point I don't even want Cox anymore

    • LisaH's avatar
      LisaH
      Moderator

      Hi yolandacrawford. We don't want you to feel this way. . This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator