You must have serious bad luck. I have had Cox in my home since I bought in in 1993, and I got their internet service as soon as they provided it, in fact I think I still have the old Toshiba PCX1100 modem. I havent had a single problem with payments, and the ONE time I had internet issues, they came out, found the line to the house was bad, and they had a new one in as soon as they got the permit, and the ground marked. My speeds at the moment are fantastic, I am on preferred internet, 250 down and 10 up, and this was my last speedtest 1 minute ago -
So, lets figure this out... What modem are you using, what router, and can you connect your computer to your modem with an ethernet cable?
Are you looking for some assistance, or just to kvetch? If you would like some assistance, let's start with, what kind of modem and router are you using, and do you have a computer connected via ethernet?