Forum Discussion

Rajeev's avatar
Rajeev
New Contributor
8 years ago

Internet speeds slow and the internet drops

I have the ulitimate service - but I never get 50 Mbps speeds. What is more, the internet keeps dropping throughout the day. Can you please look at my settings and fix it?

I have the DN3002P modem. Do I need an upgrade?


Thanks!

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    8 years ago
    @Rajeev

    Please email full address and the primary name of the account holder to cox.help@cox.com so we can take a look.