Forum Discussion
BradleyC95
6 years agoNew Contributor
I've tried a direct connection speedtest and got the same results. The modem is a new CM400 model from Netgear which advertises up to 340 Mbps speed so that should not be the issue.
ColleenD
6 years agoModerator
BradleyC95,
I was able to locate your account based on your forums credentials and your modem's connection to our network looks great. There don't appear to be any signal issues. Were you wired directly to the router, or to the modem when you ran your wired test? -Colleen
I was able to locate your account based on your forums credentials and your modem's connection to our network looks great. There don't appear to be any signal issues. Were you wired directly to the router, or to the modem when you ran your wired test? -Colleen
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