Forum Discussion
- AllanModerator@Otterbay, Your modem is up and running with a good signal and I do not see any unusual latency at this time. Are you experiencing this issue with multiple devices or just one? Also, what are you getting when you test on a wired device? -Allan, Cox Support Forums Moderator
- otterbayContributor
I'm having the problems with wired devices, laptops, desktops, etc. I was regularly getting between 170mbps and 200mbps, but after the Cox tech left, we seem capped at 150-160. Regarding latency, using the site testmy.net, every site that gets pinged returns a spike of some kind.
What are you using to test this?
Oh, even though I believe I adjusted the settings of your forum to get email every time a response is given, I've been getting no notifications at all. Any idea what to check there?
- LisaHModerator@Otterbay, we are testing the modem directly. Please run a speed test using www.cox.com/.../speedtest.html with 2 different devices, preferably one hard wired, and send a picture of those results. - Lisa, Cox Support Forums Moderator
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