Forum Discussion
BrianM
6 hours agoModerator
If you hard-wire direct to your modem and experience the same trouble, we will likely need to have a technician out to investigate further. Just be sure that any coaxial connections are tight and bypass any potential cable splitters if possible. If needed, send our team an email to cox.help@cox.com with your name, address and link to this post so that we can assist.
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