Forum Discussion

jayenjap's avatar
jayenjap
New Contributor
6 years ago

Internet Service

I’ve been calling and texting COX here in Baton Rouge La. since Wednesday night. I have yet to log on to my account and not see “THERE’s An Outage in your area!” This is TERRIBLE. WE PAY A LOT OF $$ to have the smart devices and networking systems in our home, and it’s a Shame that COX is failing us like this. 

  • LisaH's avatar
    LisaH
    Moderator
    6 years ago
    Hi Jayenjap.I understand it can be frustratingly inconvenient to deal with an unplanned outage in your area. We will be glad to see what may be happening in the area. To get help, please send an email to cox.help@cox.com and include your complete address and name on the account. Thanks, Lisa, Cox Support Forums Moderator