Internet service is out again
I want to know why my internet keeps going out every single day sometimes more that once a day for over 2 months now?
Forum Discussion
It honestly has blown my mind how often my internet goes out recently. I started my internet at the end of March and this week ive had lengthy outages about 5 out of the 6 days so far. Yesterday it was 2 lengthy outages. And the customer service real agent chat give robot answers that help nothing. I legit said “ive had outages the last 4/5 days and today it was twice” and the answer back to me? “Has this problem happened before?” I felt like I was in the Pee Wee Herman fever nightmare talking to these people. This needs to get fixed fast or im cancelling my service and going with att or verizon internet.
Riker9, the purpose of Cox Internet Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. If concerns remain. Please email us at cox.help@cox.com anytime. We are always happy to help.
