Internet problem escallation
I wanted 1 Gig internet. I went to the Cox store and got the Cox modern / router. After install, my speeds were brutally slow. Cox decided that there was a physical problem with the Cable. th...
Forum Discussion
Cox wen tout last night in my area and its now out again 07/28/22 i work from home have had this job for 5 years i cant be missing work noticed on down detector that most of the country is out at the moment
Hi Jameswyatt73521. The most accurate way to determine if there is an outage in your area is to use the Cox app via any mobile device. We don't send any information about outages to any website other than our own. I completely understand how frustrated you are about missing work and we are working as quickly as possible to get service restored. If you need further information, please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
