Internet outages
For the past month to months, we have been experiencing outages every few days lasting for several hours apiece. Cox always sent a message that says outages have been noticed in your area and expecte...
Forum Discussion
I'm having the same issues day in and day out for over a month now. Constant service interruptions multiple times a day and yet still paying Top Tier Money for their Top Tier Internet that is nothing but unreliable anymore. Is cox going to do anything for their customers??
Hi HaloBonz. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
