Internet outage
The internet has been down almost 18 hours here in Bixby OK. All we get is the generic message below. I tried calling support but it seems that if you have an outage in your area you can’t talk to an...
Forum Discussion
Hi,
I apologize for the trouble you are having with our service and for the experience you have had in trying to get help. Please email us your account information including your name full street address and a link to your forum post so we can check on the outage affecting your home. Our Email address is cox.help@cox.com
Greg
Email is sent. So do you think that you will be able to provide more detailed updates or will I get the generic ‘we are working on it’ message? Also why can’t I talk to technical support if an outage is happening in my area?
