a6russe
8 months agoNew Contributor II
Internet Outage
Internet has been out over 30 hours. App and alerts are not providing updates. When will the service be restored?
Hello a6russe,
I appreciate how important it is to know when the network will be restored. Thank you for your patience. If there's an alert on the Cox app with no estimation, it's possible crews have not yet estimated a solution at this time, but I know you must want updates as they come. We value your business and i want to be sure I'm addressing all of your concerns. Could you email us at Cox.Help@cox.com with your name, complete address, and a copy of the URL to this forum comment?
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