Internet Outage
I recently changed my service provider from Century Link to Cox because I recently started working from home and thought it would be faster connection and better service. However, I am beginning to s...
Forum Discussion
Hello, I am very sorry you have not had the best experience with Cox. I know I would be frustrated as well if my services were not consistent. We value your business, and I would be happy to help. Please email us your full name and complete address at Cox.Help@cox.com for further assistance. Thank you!
I suspect poor JulianN here is caught in the eternal struggle between the light and the dark. These responses look canned, shallow, and pedandic (I'm sure somebody reading this somewhere will get a chuckle from that comment).
JulianN will probably get a 5 out of 5 on his/her/whatever eval in terms of hitting all of the required quality points for posting these empathy statements repeatedly on various posts but such statements don't address the points the original poster is inquiring about. Sadly there's but only so many ways you can rephrase such statements without sounding robotic.
JulianN is truly a real American hero fighting the good fight, caught in a struggle between good and evil. Unfortunately the customer is left to hang out to dry.
I wish you the best of luck on your journey, JulianN
