Internet modems keep resetting
I live in the first floor apartment in my building and my brother lives in the second floor apartment. Randomly throughout the day both of our modems reset together. Sometimes it happens for 20 minutes straight where they just keep resetting other times they reset once and then be fine. I've had 2 Cox technicians here and both basically told me they cant find the issue. One submitted a ticket for the line techs to check the lines on the poles and mentioned it could be a power issue in my house but he is unsure if that is the issue and i dont know how i would check that. My brother and i are basically on separate lines from the pole. This has been happening for about 3 months now with no resolve, any help is appreciated.
Random facts about this issue:
Rarely happens at night time.
Most often happens around 3pm - 10pm
As soon as modem comes back up internet is immediately available.
All speeds are PERFECT when the modem not resetting.