Internet just keeps going down
is COX doing anything to fix it? Everyday for the last month my internet goes down multiple times. This could last anywhere from 5 minutes to hours. I call and all they want to do is reboot my mo...
Forum Discussion
Hi. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
I’ve sent the email to cox help, but that does not seem to resolve the problem. This will be the 2nd time. Once current issue is resolved they just move on, then 4 hours later down again
