Forum Discussion

Becky's avatar
Becky
Moderator
Hi Sjo102784, maintenance technicians tracked and resolved a node ingress issue around 9pm yesterday evening. Have you noticed any improvement this morning? Test signals to your modem are showing no packet loss at the moment. -Becky, Cox Support Forums Moderator
sjo102784's avatar
sjo102784
Contributor
7 years ago

Becky - if you look at the previous post, I linked a graph demonstrating continuing packet loss and high latency through around 1AM last night.  So no, the issue has not improved. 

As you can tell by my post, this has been some type of ingress or infrastructure problem for months and months.  Your techs have been out to the node multiple times while outages are occurring.  Why is there not a permanent fix in place?