Hello, my internet has been slow for this whole second half of this year. I’ve had multiple field techs come out and change my cables. I’ve also had my modem replaced multiple times. My connections drops every ten minutes and everyday after 7pm it’s almost impossible to use my internet. Today I have another tech to come and tell me that everything looks fine and that it is congestion in the area and it won’t be months until maintenance will possibly fix it. I don’t have the time to keep waiting or for someone to try and fix it. Prior to this I’ve been a costumer for YEARS and the whole entire experience I have had too many issues with my internet and that it has to be fixed like every 3 months. I’ve tried everything from upgrading to the gigblast plan a few months ago and yet I still have bad internet. This is the worse my internet has been. At this point I am considering changing internet providers because this is outrageous and I’m not gonna keep upgrading or sending a tech to come by for them just to tell me they can’t do anything. I’ve been a loyal costumer for years and it’s frustrating that I have to suffer from everyone else in my neighborhood do to congestion. I really need my internet for work and school so if this is not fixed by a week I’m am changing services for sure. A costumer shouldn’t have to complain about service issues periodically. I just want to have internet with no problems for once please!!!