Your specs look good. Cox recommended replacing your previous SB6141 because it only supported 8 down channels. Your new modem is obviously using 16. Are wired connections dropping?
Thanks for the reply, Bruce. Indeed all wired connections are dropping as well. I suspect my router as the modem lights look good and the modem replacement didn't appear to change anything. It has been a stable router so I was surprised that 4 years I have to replace it. I am using a new cat cable linking the router to the modem as I suspected that could have been the issue.
Unfortunately, as we are using the lower tier internet the 16x4 didn't change down/up speeds but if we upgrade, we're ready to go.
Well, you don't know if your speeds improved because something is not right.
A 4-year-old router is too young to die. You already have a new router in the mail, so why not reset your current router. Not reboot but reset to factory defaults. New Cat cable? Cat what?
Also, any new tech gear connected since Christmas?
Cat5 (patch cable that came with the modem). I've yet to factory reset my router so I'll try that as unplugging it fixes it only temporarily.
Yeah, some new gear. A Nintendo Switch and a laptop but neither were active during the outages.
