Forum Discussion

BusEngTeach's avatar
BusEngTeach
New Contributor
2 months ago

Internet has been down for 6 consecutive days in my area. Why?

I work online. Having these disruptions without prior notifications is causing monetary problems for me. If I had advance knowledge of Cox working on their outdated equipment, I could make arrangemen...
Outages internet blackouts poor customer service
NicholeC's avatar
NicholeC
Moderator
2 months ago

Hi BusEngTeach,

I'm truly sorry to know that your service has been disrupted and the impacts this has had for you. I understand this is frustrating, especially when you rely on it for work. Since the community may not be able to assist with this concern, and we'd really like to assist with your request and look into the interruption, please email our team for support at cox.help@cox.com 

Thank you.