Forum Discussion
I have been having the same problem and recently it's been really bad. My wired connection to the internet, all devices on wifi, and TVs with wireless cable boxes (from Cox) go out. The TV screen goes black sometimes or just pauses. And it's constant all day long. I've reset the modem, and it doesn't help. My next option was to schedule a tech, but based on what you said, that probably won't help either. I would say it's been especially bad ever since Cox did some work on our street in two spots.
- LisaH9 months agoModerator
Hi GnK. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
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