Forum Discussion
A_Cox_Customer
3 years agoContributor
This sounds like it could packet loss unless you're really using up all of your bandwidth.
Since your modem seems to think it's still connected when you get drops try running a test with a utility that can give you packet loss stats.
There's a ton out there. I've been using mtr and PingPlotter Free.
Slower speeds aren't really a great indicator of connectivity. You will see varying speeds if you're actively using your connection or are doing a speed test to servers that won't keep up or aren't a Cox to Cox connection. If it's consistently slow without packet loss and you're not actively using your bandwidth it might be a capacity issue which Cox should in my opinion increase for your area.
Related Content
- 5 years ago
- 11 years ago
- 4 months ago