Forum Discussion

verniekthompson's avatar
verniekthompson
New Contributor
5 years ago

Internet Drops - Huge amount of correctable and uncorrectable errors

For about the past month, I have experienced severe issues with my internet connection. It will randomly drop out several times a day. It does this for about 2 to 3 minutes at a time. I contacted Cox...
jmaness8391's avatar
jmaness8391
New Contributor
5 years ago

I’ve been having this issue since 9/04/2020 and my issue is that my gateway keeps throwing T3 and T4 errors

BenS1's avatar
BenS1
Former Moderator
5 years ago
Hi @Jmaness8391,

I know how frustrating it is to have no resolution while having internet issues. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you bypass the splitter/amplifier and plug it directly into the wall from the modem?

Ben S.
Cox Support Forums Moderator
  • michael_mitch's avatar
    michael_mitch
    New Contributor II
    5 years ago

    No amps/splitters. Cable was a straight shot.