I apologize for the frustration you’ve been experiencing with your Cox services and I want to help. If you can email your full name and the street address on your Cox account to email@example.com, We are happy to investigate.
I am having these EXACT same issues. It was really bad a couple of months ago then I saw a Cox truck working in the neighborhood and it got better for a while. Now we lose internet connection at a minimum of 10 times EVERY day. I upgraded to the highest service Cox offers and pay almost $200 a month and I'm so mad. Something has to be done!!!!