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Hi carosellija, we will need your complete home address to check your area status. Please do not post any personal information in our public forum. Please contact us through our Social Media accounts on Facebook and X (formerly Twitter) CoxHelp. You may also use our Live Online Chat: https://www.cox.com/residential/contactus.html  or by Tool Free nbr: 1-800-234-3993, or check your area status using the Cox app: https://www.cox.com/residential/learn/cox-app.html  Thank you,