Forum Discussion

KSouth's avatar
KSouth
New Contributor
5 months ago

Internet Down, Just Upgraded.

Just upgraded to 500 Mbps yesterday AND went into store to get a whole new modem. Getting maybe 30 Mbps, sometimes 0. It will stay up to what’s it’s supposed to for about 10 minutes and go back down....
  • LatitiaS's avatar
    LatitiaS
    5 months ago

    Hello KSouth,

     

    We want nothing more than for you to enjoy your services.  Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com so that we may investigate.  

     

    Cox Forum Support Moderator 

LatitiaS's avatar
LatitiaS
Moderator
5 months ago

Hello KSouth,

 

We want nothing more than for you to enjoy your services.  Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com so that we may investigate.  

 

Cox Forum Support Moderator