Forum Discussion
KevinM2
Former Moderator
Hello, when a device is hard-wired directly to the modem, what are your download and upload speeds? It's quite possible the issue could be related to inadequate WiFi coverage. I am going to include some information that I hope you may find useful, on ways to improve your service over WiFi:
www.cox.com/.../fixing-slow-wifi.html
www.cox.com/.../understanding-speed-test-results.html
For additional support, please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
www.cox.com/.../fixing-slow-wifi.html
www.cox.com/.../understanding-speed-test-results.html
For additional support, please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
fr3aksh0
5 years agoNew Contributor
There is no connection period even when hard wired.
- JonathanJ5 years agoFormer Moderator@Fr3aksh0
If you're still having an issue accessing the internet please email the full=service address and full name to cox.help@cox.com so we can investigate.
Jonathan J
Cox Moderator
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