Forum Discussion

ubiquitous's avatar
ubiquitous
New Contributor
7 years ago

Internet disconnect:Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out

Recently upgraded to gigablast and network has been dropping every night with the message in the event log on the modem:  Thu Nov 22 16:53:21 2018    Critical (3)   Received Respon...
Internet Connection
internet disconnection
Internet down
LisaH's avatar
LisaH
Moderator
7 years ago
Hi Ubiquitous. If you are having issues with your internet, please send an email to cox.help@cox.com with this link along with your name and address and we will be glad to assist you. Based on the information provided, we may need to schedule a service call. Thanks, Lisa - Cox Support Forums Moderator.
  • ubiquitous's avatar
    ubiquitous
    New Contributor
    7 years ago

    Thank you Lisa, I have emailed :)

    • waffle's avatar
      waffle
      New Contributor III
      7 years ago

      Did you have this solved?