angiesch0716
29 days agoNew Contributor
Internet data overage
What's the amount you'll be charged for data over usage? First two months I didn't go over. Third month now I'm going over. 🤔 i was warned that cox will start doing this.
What's the amount you'll be charged for data over usage? First two months I didn't go over. Third month now I'm going over. 🤔 i was warned that cox will start doing this.
I suggest getting your own router that has a bandwidth meter so you can fact check Cox. That should also tell you what devices on your network is using what bandwidth.
Hi, Angie. I'm so sorry for the data usage issue. If this is unexpected, it may be a BitTorrent application that may be running unbeknownst to you and serving files to the torrent network. I might recommend checking all computers for Utorrent, BitLord, Bitcomet, Shareaza, etc.... and uninstalling them if found. Here is a link to a Wikipedia article that lists most of them by name: https://en.wikipedia.org/wiki/Comparison_of_BitTorrent_clients.
In addition, cellphones may be running "Popcorn Time" or "Showbox" which are also torrent clients. Also, if you have a Firestick for your TV, they may be running Kodi, which is also a torrent client. I hope this helps you get to the bottom of the issue. If you need us, please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. We're glad to assist you.