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PatFarris's avatar
PatFarris
New Contributor
21 days ago

Internet Consistently goes down everyday

Basically the title of the thread, my internet goes down for hours everyday is borderline unusable for the latter half and this has been consistent for months. I've reached out dozens of times to get help from an agent nothing. It's not only mine my buddy that lives 2 doors down from me also has the same issue and has reached out same deal basically told to get bent. 

 

Tldr: Go with another company.

 

Info: live in Vegas

  • Hi PatFarris. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. We want you to be able to enjoy using your service without issue. Please reach out to us on X at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator