Welcome to the party. Just upgraded to gigablast and all was well until 7 days ago. I constantly have to turn everything off and back on. I am using my own personal modem and router well over 600 bucks and less than 6 months old. I got told that maybe it is my equipment, yet when I set up gigablast they said my equipment was more than capable. Seems like they want to sell me their panoramic equipment now. Right now the internet just dropped. No change on my bill though. If there was another isp I would have switched already.
Spoke with someone yesterday about the issue. I’m waking up once again to no internet. Last night, on my day off, I was just trying to watch some Netflix and relax, instead nothing loaded. I chat with someone from Cox all the time. It gets old hearing it’s always the customers end. If gigablast would have caused this many problems with my own equipment, why was it sold to me in the first place? Why was I sold on my equipment was better or just as good as the panoramic modem from Cox?
Same issues in 85032. And I have their modem. It's effecting all of Phoenix and the surrounding neighborhoods as well as Vegas.
