Internet connection drops randomly
Internet connection drops randomly. Every now and then, the internet goes off the on several times, then settles down (i.e. connected) till the next episode. Connection is wireless.
PC Windows 10, ...
Forum Discussion
Hi Willie,
I am sorry to hear you are having random connection issues. Have you had an opportunity to bypass the router and connect a pc/laptop directly to the modem? I'd recommend trying this to rule out a possible modem issue. Feel free to send us an email to cox.help@cox.com with your name and address so that we can check the modem diagnostics. Be sure to include the link for this thread. We look forward to hearing from you soon.
I am sorry to hear you are having random connection issues. Have you had an opportunity to bypass the router and connect a pc/laptop directly to the modem? I'd recommend trying this to rule out a possible modem issue. Feel free to send us an email to cox.help@cox.com with your name and address so that we can check the modem diagnostics. Be sure to include the link for this thread. We look forward to hearing from you soon.
